Sesame Street Shipping and Delivery Policy
At Sesame Street, we are committed to providing the best possible shopping experience, which includes delivering your products to you safely, quickly, and efficiently. Please carefully review the following shipping and delivery policy:
1. Shipping within the Arab Republic of Egypt:
Shipping Options:
Express Delivery: (1-2 business days) – Additional cost: EGP 150 for Cairo and Giza governorates only
Standard Delivery: (3-5 business days) – Cost: EGP 55-125 depending on the governorate
Free Shipping: For orders over EGP 7,000
Coverage Areas: We cover all governorates in Egypt except North Sinai.
Shipping Companies: We partner with reliable shipping companies such as Jet Express, Posta, Egypt Post, FedEx, and Aramex to provide high-quality delivery services.
Shipment Tracking: You will receive a tracking number via email once your order has shipped.
2. Shipping to GCC countries:
Shipping Options:
Express Shipping: (3-5 business days) – Cost: Starting at $44 (cost varies depending on shipment weight and destination)
Standard Shipping: (7-10 business days) – Cost: Starting at $30 (cost varies depending on shipment weight and destination)
Coverage Areas: We cover all GCC countries (Saudi Arabia, United Arab Emirates, Kuwait, Qatar, Oman, Bahrain).
Shipping Companies: We partner with global shipping companies such as DHL and FedEx to provide reliable international delivery services.
Shipment Tracking: You will receive a tracking number via email once your order has shipped.
3. Shipping to the Rest of the World:
Shipping Options:
Express Shipping: (5-10 business days) – Cost: Starting at $62 (cost varies depending on shipment weight and destination)
Standard Shipping: (10-15 business days) – Cost: Starting at $37 (cost varies depending on shipment weight and destination)
Coverage Areas: We cover most countries worldwide.
Shipping Companies: We partner with global shipping companies such as DHL, FedEx, and UPS to provide reliable international delivery services.
Shipment Tracking: You will receive a tracking number via email once your order has shipped.
Important Information:
Customs Fees: The customer is responsible for any customs duties or taxes imposed on the shipment in the destination country.
Delivery Address: Please ensure the delivery address provided is correct to avoid any delays in receiving your shipment.
Processing Time: It takes one to two business days to prepare your order for shipment.
Delivery on Public Holidays: Shipping and delivery may be delayed on public holidays and weekends.
Return Policy: Please refer to our Return Policy for information on how to return products.
We strive to provide the best shipping and delivery service to our customers. If you have any questions, please feel free to contact us.